There are many steps for manually configuring a mailbox in Outlook. If you are not using Outlook 2013 or Windows 8, we recommend using the automatic setup tool for configuring your account.
Configuring Outlook to connect Outlook to the Exchange server.

If the Outlook Auto Setup Tool is not working due to conflict with antivirus software, group policy, 64-bit Outlook, or any other reason or if you are setting up the account on a terminal server, you may need to manually configure the mailbox.  For instructions on automated the Microsoft Outlook setup, please click here.

These instructions work for Outlook 2007, 2010, and 2013 on Windows Vista, 7, and 8.

NOTE: Outlook 2003 is not supported on Exchange 2010.

    1.  Close Outlook.

    2.  Click the Start Menu and go to the Control Panel.

    3.  Go to User Accounts.

    4.  Open the "Mail" application.


    5.  Click "Show Profiles".


    6.  Click "Add".


    7.  Type in the email address for the Profile Name and click "OK".


    8.  Choose "Manually Configure" then click "Next".


    9.  Choose "Microsoft Exchange" then click "Next"


    10.  In the "Server" field type: casarray1.sh11.lan

    11.  In the "User Account" field, type: <your_name>@<your_domain>.com

    12.  Click "More Settings".


    13.  Click on the "Connection" tab.


    14.  Check "Connect to Microsoft Exchange using HTTP".

    15.  Click "Exchange Proxy Settings".


    16.  In the first field type:

    17.  Check all 4 checkboxes.

    18.  In the second field type

    19.  Change the Proxy Authentication type to "Basic Authentication".

    20.  Click "OK" on the "Microsoft Exchange Proxy Settings" window.

    21.  Click "OK" on the "Microsoft Exchange" window.


    22.  Click "Check Name".


    23.  A login window will pop up, log by typing <your_name>@<your_domain>.com in the User name field and your password in the Password field.  If the login window pops up again, log in again the same way.

    24.  The email address in the User Name field should automatically become underlined.  If it did, the initial connection was successful.

    25.  Click "Next".

    26.  Click "Finish".

    27.  In the "Mail" window, select "Always use this profile".

    28.  Choose the mail profile you just created "<your_name>@<>" from the "Always use this profile" dropdown box.


    29.  Click "OK" on the "Mail" window.

    30.  Open Outlook.